Across Canada, Mobil Delvac™ lubricants greatly benefits from a wide and reliable network of distributors, each with a crucial role in such an expansive market. One such distributor is Harnois Énergies, which specializes in energy distribution. Founded in 1958 and based in Joliette, Québec, Harnois distributes commercial, industrial and automotive lubricants in addition to offering refueling and delivery services. This extensive scope of work makes the company’s constant professionalism, expertise and reliability that much more impressive.  

Harnois and the Mobil Delvac lubricants team began their partnership in 2004, with Harnois first distributing Mobil Lubricants products in 2007. Now, Harnois is the largest distributor of Mobil Delvac lubricants in Québec Province and the two companies have built a collaborative relationship that their customers benefit from. While Mobil Delvac lubricants team provides training and digestible information on products for Harnois to give to customers, Harnois makes sure those customers are well served by going above and beyond what is expected.

For instance, Harnois prides itself on having the technical expertise necessary to provide thorough solutions for each of its customers. Lubricants are extremely technical products. Therefore, they require extensive knowledge, both on a molecular level and within the context of the wider industry. Harnois’ staff includes chemists, engineers and other technical experts — all of whom aid the sales team in both delivering the perfect products and explaining them. Harnois provides training and on-demand assistance for its customers by leveraging the company’s network of contacts across Canada to deliver solutions in a timely manner. For Harnois, quality service means more than just supplying a lubricant — it also means offering support and expertise. 

Here’s how Harnois helped one customer optimize its operations: 

• Working with a Québec-based industrial company that was having issues with product shortages, Harnois was able to survey the company’s inventory and recommend an alternative solution. Since then, Harnois has helped its customer consolidate the overall number of products it uses, enabling cost savings and further efficiencies. 
• While surveying various sectors, Harnois discovered that temperatures were too high with the customer’s existing lubricant, which can lead to excessive wear. To address the issue, Harnois suggested the company switch to the Mobil SHC Gear series containing extreme pressure additives, which help reduce friction and degeneration.
• The customer also had to alternate between multiple greases for its trucks. Since switching to Harnois’ recommended Mobil grease, the customer has been able to use one product year-round and in all weather conditions, thereby reducing complexities. 
• Because the customer works 14 days in and 14 days out, employees often work nights and weekends. Harnois is aware of the customer’s schedule and values employees’ time and is therefore always on call to respond to any issues.  

From starting as a one-man, one-truck business in 1958 to becoming one of the largest energy distributors in Canada, Harnois has come a long way. The Mobil Delvac lubricants team is proud to work with a distributor that always puts its customers first and is looking forward to many more years of delivering quality products and services to the people and businesses that need them.

*Results vary depending on the type of equipment used and its maintenance, operating conditions and environment, and any prior lubricant use.